We have been made aware of a scam call to Warwickshire residents, claiming to be from the 'Cyber Crime Unit'.
Residents have reported to us that the scammers claimed that the homeowner's internet line was compromised and would be turned off, unless their instructions were followed.
With these types of calls, the cold callers are typically after one of two outcomes:
- seeking to gain remote access to your computers or laptops, to monitor the sites you visit and capture sensitive information such as passwords, personal or finanical information.
- or they will fix the (non-existent) problem, and state there is a charge for the 'service' they have provided, which they pressure you into paying.
- Trust your instincts. If something doesn't seem right about a phone call, email or other message, then hang up the phone, or delete the message.
- Regardless of whether your personal information has been shared or not, report the incident to Action Fraud.