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Warning of Scammers Pretending to Be Calling From Action Fraud.
Action Fraud is making people aware that fraudsters are claiming to be from Action Fraud and contacting victims using automated phone calls in order to gain remote access to their computers and drain bank accounts.
What is the Scam?
Victims are receiving cold-calls from fraudsters purporting to represent Action Fraud. When the calls are answered, an automated voice asks the responder to “press 1 if you have made a report to Action Fraud.” When the responder presses 1, they are transferred to a fraudster.
Victims are informed that their computers have been hacked, which has led to their online bank account being compromised and funds being withdrawn. One particular victim was told that £40,000 had fraudulently left their account
The fraudster will ask for remote access to the victim’s computer, via a remote access tool. Once the fraudster has gained remote access to the machine, they are often also able to access the victim’s online banking – either with permission or without.
The fraudsters have used the names, “Officer John Thompson”, “David Jones” and have been using several different telephone numbers, with “02921328585” appearing on multiple occasions.
Victims have later discovered that it was not Action Fraud that had contacted them and accessed their computer and banking systems