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Butlin's Data Breach Reveals 34,000 Customers' Information


Names, booking references, arrival dates and contact details were all accessed by the hackers

Names, booking references, arrival dates and contact details were all accessed by the hackers

Butlin’s has admitted that it has suffered a data breach that may have exposed details of 34,000 guests.

Personal information contained within the records accessed by hackers includes names, booking reference numbers, arrival dates, home addresses, email addresses, and telephone numbers.

The company has said that no financial information has been compromised, and it will be contacting affected guests in the next few days.

The holiday camp company says that the hackers managed to gain access to its data after successfully phishing an employee via email.

Butlin’s has set up an email address for concerned customers to contact if they have any questions: dataenquiries@butlins.com

TOP TIPS

  • Be aware of any correspondence, whether via email or on the phone, relating to a Butlin's booking you may have made - especially if this asks you to share your personal details or financial information
  • Monitor any unexpected transactions in your bank account, just in case any financial details have been shared
  • Check that changes have not been made to your booking without your authorisation