Householders facing ‘barrage’ of council tax scams.
Householders facing a "barrage" of council tax scams offering bogus refunds or threatening fines, town hall leaders have warned.
Warwickshire residents have reported receiving scam emails that falsely claim to have been sent by High St. banks.
These phishing emails contain bank logos and contact information to make them appear genuine. The emails typically state that the bank is 'implementing new authentication procedures' and request that the recipient complete an 'account verification process'.
To do this the recipient is usually asked to click on a link in the email. The link will then direct them to a copy of the bank's website. Any personal or financial information that is then divulged is stolen and could be used to access bank accounts or for identity theft. Clicking on an unusual link or downloading a suspicious email attachment may also leave a computer vulnerable to viruses/malware.
Features to look out for that could indicate the email is a scam
Remember, criminals don't only send bogus bank emails. You may also receive scam emails that falsely purport to come from a company you have purchased goods or services from or a Government or council department.
What you can do
Also be wary of any unusual bank text messages. Scammers use 'number spoofing' to make their bogus texts appear genuine. These texts may even appear within the feed on your phone amongst genuine messages. They may suggest there has been an unauthorised transaction on your account and request you click on a link in the text to resolve the issue. This link may be masked as a 'yes' or 'no' response. Again, follow the advice above.